Ida L. Jackson House – front desk at Unit 1
2650 Durant Avenue | 510-642-3141 | u1admin@berkeley.edu | Mail and Packages
Office Hours: Monday through Friday from 8 a.m. to 10 p.m.
Saturday, from 9 a.m. to 6 p.m.
Sunday, closed.
Contact Graduate & Family Living
Get to know Graduate & Family Living Staff! Graduate & Family Living staff provide support to residents, share resources, and plan events and programs to bring residents together and create a sense of belonging and community. Reach out to our team if you need guidance navigating a conflict with your apartment mate or a neighbor; if you are curious about resources available through UC Berkeley and/or the surrounding communities; and if you have questions about how to get involved in the community.
Stay Connected! Be sure to email gfl@berkeley.edu to communicate with a member of the Graduate & Family Living team. You can also visit our homepage: gradfamilyliving.berkeley.edu, and follow us on Instagram: @gflucberkeley.
Ida L. Jackson House serves
Ida L. Jackson House is a spacious, fully furnished shared apartment building with single-occupancy bedrooms, in two-, three-, four-, five-, and six-bedroom configurations, just one block from campus. The property serves single graduate students and cannot accommodate students with families, married students, or students in a domestic partnership. For family housing options, please explore University Village.
Study spaces
Jackson House Study Rooms are available 24/7. They are located on the first and third floors of the building. Each study room is accessible to residents without reservation. Policies are posted within each study space.
Parking
Parking and permits are handled by the Parking and Transportation department at UC Berkeley. Visit the Parking and Transportation page to acquire permits and public transportation passes.
Maintenance requests
Non-emergency maintenance requests should be submitted through the maintenance service request form. Examples of some things you can submit a maintenance request for include plumbing problems, broken appliances, and evidence of pests.
In the case of a life-threatening emergency, dial 911.
For maintenance issues that need urgent attention, such as flood, fire, blood, or other emergencies, call 510-642-2828.
For situations that may cause academic/research interruption or significant financial loss, contact the Customer Service Center at 510-642-1032 in addition to calling local authorities.
Lockouts
If you become locked out of your apartment, visit the Unit 1 Front Desk when it is open or call 510-224-8298 when the front desk is closed.
Safety and security
To contact UC Berkeley police and security, dial 911 for emergencies. For non-emergency situations, call the UC Berkeley non-emergency number at 510-642-6760, or visit the UCPD website for services and information. For after-hours public service, you can also go to the department’s main public counter in the basement at 1 Sproul Hall. You can also use the Text-to-911 service for emergencies if you are unable to make a voice call.
Moving-in and/or moving-out
UC Berkeley moves in more than 9,000 new students each semester on move-in day. To facilitate the process, we provide detailed move-in documentation on the UC Berkeley Housing website move-in page. Find everything from temporary parking to what to do if you are sick or will arrive late due to your commute to campus.
Like moving in, moving out may require some advanced planning. With more than 10,000 students in on-campus residence halls and apartments, moving out is its own challenge. While move-out is less structured than move-in, the UC Berkeley Housing website provides information on moving out of your housing unit.
Wait lists for student housing
Housing on the UC Berkeley campus and in the surrounding community is in high demand. Students who join the waitlist will receive offers as spaces become available. If you receive an offer, you must respond quickly to avoid being moved to the back of the line. The process can differ by building and student category (family living, graduate, resident assistant, etc.).
To get on any of the UC Berkeley housing waitlists, apply through the housing portal by the deadline and follow the instructions for your program.
Room transfer request
Not all housing appointments work out. Requests for a room change or building can be made prior to move-in or after move-in, based on several criteria. To learn more about the transfer request process and to file a request to change rooms or buildings, visit the housing relocation requests page on the UC Berkeley Housing website.
Financial aid and budgeting
Want to learn how the university structures financial aid around the costs of living at UC Berkeley, including the cost of housing? Visit the Financial Aid website guide to student budgets and cost of attendance.